Executive - Back Office

Key Responsibilities

• Perform day-to-day back-office operations and administrative activities.
• Maintain and update records, databases, and CRM systems with accuracy.
• Process, verify, and manage data while ensuring completeness and correctness.
• Prepare daily, weekly, and monthly operational reports.
• Coordinate with internal departments to support business operations.
• Assist in document preparation, record management, and file organization.
• Monitor assigned operational tasks and ensure completion within defined timelines.
• Verify data accuracy and perform regular quality checks.
• Handle email correspondence and respond to internal operational queries.
• Support customer onboarding, documentation, and operational processes as required.
• Track pending activities and ensure timely follow-up for closure.
• Maintain confidentiality of business information and customer data.
• Identify process gaps and recommend improvements to enhance operational efficiency.
• Adhere to organizational SOPs, compliance requirements, and data security policies.

Required Skills

• Good knowledge of Microsoft Excel, Word, and PowerPoint.
• Basic understanding of CRM systems and database management.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Good verbal and written communication skills.
• Strong organizational and time management abilities.
• Ability to manage multiple tasks and meet deadlines.
• Team-oriented with a proactive approach to work.