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Key Responsibilities:
  • Moderate and host live virtual medical webinars and recorded sessions professionally.
  • Coordinate with doctors, speakers, and internal teams before, during, and after each session.
  • Conduct speaker onboarding, trial runs, and pre-session technical checks.
  • Manage live streaming platforms (Zoom/OBS or similar) and provide basic technical troubleshooting during live events.
  • Prepare and send session communications, invitations, reminders, and post-session follow-ups.
  • Ensure accurate documentation, CRM updates, and timely completion of post-session activities.
  • Handle multiple overlapping sessions while maintaining high accuracy and professionalism.
  • Collaborate with cross-functional teams to ensure seamless execution of client programs.
  • Maintain quality standards and adhere to defined turnaround timelines (TATs).
Requirements:
  • Bachelor's degree in any discipline.
  • Minimum 1–3 years of experience in moderation, webinar management, customer support, healthcare operations, or a similar coordination role.
  • Excellent verbal and written communication skills in English.
  • Strong presentation, multitasking, and organizational skills.
  • Proficiency in MS Office (Excel, Outlook, PowerPoint).
  • Experience with live streaming platforms (optional)

Required Skills

Client Moderator online moderation doctor coordination Time Management
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